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CQL Canada works with organizations to define the overall vision and purpose of person-centered quality systems. In partnership with the organization, we help you create a culture of person-centeredness, set goals for change, build staff competencies and internal resources, and measure results. Rather than offer pre-packaged programs, we facilitate your systems change efforts in partnership with your leadership group. Working with service/support providers, we customize the organizational development process using a broad framework of action steps.
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CQL Canada is currently offering certification in the following areas -
Basic Assurances® Certification Using CQL Canada's innovative Personal Outcome Measures® interviews, record reviews, observations and focus group interviews, this certification process assesses organizational accountability in the areas of health, safety, human security and legal rights.
Interviewer Certification teaches you the skills to collect your own outcomes data and become reliable in the method.
Trainer Certification helps your organization develop a culture of person-centeredness. Benefit by having in-house “experts” available for year round training in CQL Canada's measures.
As a CQL Canada Certified Quality Analyst you develop the skills and experience for gathering, analyzing and presenting data to improve the quality of services in your organization. |
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CQL Canada | The Council on Quality and Leadership
© CQL Canada 2008