News Room    Publications    Resources and Tools                         About Us     Contact Us     Site Map

 

Quality Measures 2005®

Certification             Accreditation             Training             Conferences             Quality Measures 2005®

 

Personal Outcome Measures®

 

CQL has revised and reformatted the 2005 edition of the Personal Outcome Measures® into the following factors:

 

My Self: Who I am as a result of my unique heredity, life experiences and

decisions.

My World: Where I work, live, socialize, belong or connect.

My Dreams: How I want my life (self and world) to be.

 

Personal Outcome Measures® focus on the choices people have in their lives. CQL Canada emphasizes emergence and new opportunities for tomorrow that occur for all people. This means that for all of us there is a possibility of choices and opportunities that did not exist yesterday and cannot be predicted for tomorrow.

 

The Personal Outcome Measures® are a powerful tool for evaluating personal quality of life and the degree to which organizations individualize supports to facilitate outcomes. People define outcomes for themselves. The outcomes are non-prescriptive; they have no norms.

Overview of CQL Canada's

Quality Process

Using the Quality Measures

to Improve Service

Shared Values

 Basic Assurances®

Personal Outcome

 Measures®

 Responsive Services®

Community Life®

 

 

Personal outcomes are important because they put listening to and learning from the person at the center of organizational life. Personal Outcome Measures® enable us to learn about people in new and different ways.

 

 

PUBLICATIONS

You can learn more about Personal Outcomes from the Personal Outcome Measures® manual.

 

There are also manuals specific to the outcomes for Families with Young Children and Children and Youth

 

 

TRAINING

CQL Canada has several workshops that introduce and/or teach the application of the Personal Outcomes.

 

An Overview of Personal Outcomes

A one-day orientation to CQL’s Personal Outcome Measures® and person-centered principles.

 

Self-Assessment Workshop using the Personal Outcome Measures® - An Introduction

A four-day workshop that introduces the Personal Outcome Measures staff®.  Participants will have an opportunity to conduct an interview using prepared role-plays with workshop participants role-playing a person who receives services and a staff person who knows that person best.  Participants will learn how to conduct the Personal Outcome Interview, gather outcomes and support information, and identify barriers to outcome achievement.

 

The following 2 days are for 12 of the 24 participants who will interview people receiving services from the host agency, gather outcomes and individualized support information from six people that receive services, synthesize interview data, analyze findings, and identify organizational needs for change.

 

Self-Assessment Workshop using the Personal Outcome Measure® - Data Collection

A four-day workshop for 12 staff that focuses on teaching staff on how to use the data collected to improve individual quality of life and organizational quality improvement efforts.  This training will use the data gathered from Personal Outcome Measures interviews with 12 people receiving services.  Participants will learn about the importance of data and how to use the data gathered from the interviews, synthesize interview data, analyze findings, identify organizational needs for change, and use the data to identify barriers to outcome achievement and trends.

 

Conference Style Self-Assessment Workshop

This dynamic 2-day interactive workshop provides an opportunity to gain an understanding of the Personal Outcome Measures® tool to ensure a person -centred focus for service delivery. Participants will be provided with an overview of the outcomes and how they apply to people receiving support from their organization. Participants will have an opportunity to conduct an interview using prepared role-plays, with workshop participants role-playing a person who receives services and a staff person who knows that person best. This workshop can serve as an introduction to the Personal Outcomes Measures®  or as a refresher for people who have participated in a 4-day Self-Assessment workshop.  It’s a great workshop to introduce a large number of staff to the Personal Outcome Measures® tool.

 

 


 

PERSONAL OUTCOME MEASURES®

 

My Self

People are connected to natural support networks

People have intimate relationships.

People are safe.

People have the best possible health.

People exercise rights.

People are treated fairly.

People are free from abuse and neglect.

People experience continuity and security.

People decide when to share personal information.

 

My World

People choose where and with whom they live.

People choose where they work.

People use their environments.

People live in integrated environments.

People interact with other members of the community.

People perform different social roles.

People choose services.

 

My Dreams

People choose personal goals.

People realize personal goals.

People participate in the life of the community.

People have friends.

People are respected.

 


 

PERSONAL OUTCOME MEASURES® for CHILDREN and YOUTH

 

My Self

Children and their families are connected to natural support networks.

Children have intimate relationships.

Children are safe.

Children have the best possible health.

Children and their families exercise rights.

Children and their families are treated fairly.

Children are free from abuse and neglect.

Children and their families experience continuity and security.

Children and their families decide when to share personal information.

 

My World

Children and their families choose where and with whom they live.

Children and their families choose developmental, academic and/or vocational priorities.

Children use their environments.

Children live in integrated environments.

Children interact with other members of the community.

Children perform different social roles.

Children and their families choose services.

 

My Dreams

Children and their families choose goals.

Children and their families realize personal goals.

Children participate in the life of the community.

Children have friends.

Children and their families are respected.

 


 

PERSONAL OUTCOME MEASURES® for FAMILIES WITH YOUNG CHILDREN

 

My Self

Families remain connected to natural support networks.

Children are safe.

Children have the best possible health.

Families exercise rights.

Children are free from abuse and neglect.

Families experience continuity and security.

Families remain together.

Families have economic resources.

Children spend time in inclusive environments.

 

My World

Children develop relationships.

Families choose services and supports.

Families are informed.

Families choose developmental goals.

Families choose their goals.

Families attain their goals.

 

My Dreams

Families are respected.

Children attain developmental milestones.

Families are satisfied with their services.

Families are satisfied with their life situations.

Families are part of their community.

 

 

 

 


CQL Canada    |    The Council on Quality and Leadership

© CQL Canada   2008